Skip to Content

Back to Better

Or how to rethink your digital strategy this fall
5 November 2025 by
Back to Better
Ilham Ezzaim

Introduction

September fills inboxes. Calendars tighten again.
But what if “back to work” became “back to better” this year?

At Dibiz, we see this moment as a reset.
Not to do more, but to work better.

Real digital transformation isn’t about speed or tools.

It’s about clear choices, simple flows, and change that is truly embraced.

When efficiency makes things slower

In the name of productivity, organizations pile tools, templates, and approval layers on top of each other. 

The result? 

  • longer decision-making cycles 

  • overlapping tools 

  • teams coordinating more than working 

More structure, but less clarity. 

Start with people, not software

For one retail customer, approvals took so long that projects stalled before they even began.          The problem was not the tooling, but ownership. 

We redesigned the decision-making powers so that the people closest to the work could effectively say “go.” 

The change was simple to implement, with clear roles and fewer handover moments — but the impact was immediately noticeable: faster decisions, less stress, and stronger team coordination. 

When people feel safe and empowered, they become allies of change. Only then does technology support progress, rather than blocking it. 

Optimize the process before you automate it

Routines provide stability, even when they are inefficient. A finance team we advised carried out five manual reporting steps “because we've always done it that way.”
We mapped out the flow, removed a step that added no value, and then introduced smart automation for data consolidation.

The result: 10 hours per week saved, higher productivity, and more time for analysis instead of administration.

This is what we call process optimization: first remove friction, then automate only what truly adds value.

Let technology follow strategy

Tools should be light and flexible. Too many organizations over-customize their systems and then spend more energy on maintenance than on growth. 

A team wanted to completely rebuild their CRM. Instead of a custom solution, we showed how a standard ERP/CRM platform (in their case, Odoo) covered about 90% of their needs, without additional code, at a lower cost, and with greater flexibility. 

Start simple, standardize where possible, and automate where it counts. That way, your systems will continue to support your growth, rather than slow it down. 

Three actions to start today

  1. Take a flow walk (1 hour)
  2. Note down each step, owner, and waiting time. Delete one step. 
  3. Move one decision down
  4. Make it clear who decides, by when, and with what information. 
  5. Automate one measurable bottleneck
  6. Replace copy-paste with a rule. Measure the profit. 

How do you know it works?

Track three metrics for six weeks: 

  • lead time (start → finish) 

  • approval cycle (application → decision) 

  • Number of hours that teams recover 

If they decrease while maintaining quality, you are truly “back to better.” 

The result: measurable efficiency, higher productivity, and better team coordination.

Conclusion

Resist the reflex of old patterns.
Bring clarity to what works and what slows things down.
Let technology support — never dictate — how you grow.

At Dibiz, we connect people, processes, and technology.
To make work easier, smarter, and more human.

Want to quickly see where there is potential for improvement?

Book a 30-minute Business Process Check and discover where you can win today.


Designing Commercial Proposals as If They Were Software
From custom chaos to structured clarity in commercial workflows.